Get Started

Frequently Asked Questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

What kind of Product can be tested in the lab?

How long does the Usability testing process take?

How much does Usability testing process cost?

Usability Lab is a cutting-edge platform that enables businesses, developers, and designers to test their products' usability with real users. Our AI-driven system helps you collect valuable feedback, analyze user behavior, and refine your digital products for the best user experience.
  1. Upload Your Product - Share your website, app, or feature for testing.
  2. Select Your Testing Method – Choose from surveys, A/B testing, heuristic evaluation, and more.
  3. Receive Actionable Insights – R Our AI-powered analytics provide detailed reports with recommendations to optimize your product.

Our platform is designed for a wide range of users, including:
  1. Product Managers & UX Designers – Improve product usability and user experience.
  2. Developers – Identify and fix UI/UX pain points efficiently.
  3. Startups & Businesses – Validate ideas and optimize digital products before launching.
  4. Researchers & Academics – Conduct usability studies with real-world data.

Whether you're a solo entrepreneur, a startup, or a large organization, Usability Lab adapts to your needs.

We provide a variety of usability testing methods to suit different product needs:
  1. Surveys & Questionnaires – Gather direct user feedback.
  2. A/B Testing – Compare design variations to see what works best.
  3. Heuristic Evaluation – Experts analyze usability based on proven principles.
  4. User Behavior Analysis – Track interactions, heatmaps, and session recordings.
  5. Real-Time Optimization – AI-driven adjustments to improve the user experience instantly.

No! Usability Lab is designed to be user-friendly and accessible to everyone. Our intuitive interface allows you to set up tests, analyze data, and get insights without any coding or technical expertise

However, for more advanced integrations, developers can access additional tools and API support.

Our AI engine collects and analyzes usability data, providing smart recommendations based on:
  1. User behavior patterns – Identify friction points in navigation.
  2. Engagement metrics – Measure how users interact with your product.
  3. Sentiment analysis – Understand user satisfaction and concerns.
  4. Automated suggestions – AI-driven improvements to optimize the design and experience.

The system helps businesses make data-driven decisions to enhance usability efficiently.

Yes, we prioritize data privacy and security. Our platform uses end-to-end encryption and follows strict compliance standards (GDPR, CCPA) to protect your information.
  1. All test data is anonymized unless explicitly shared by users.
  2. We do not store or share sensitive information without consent.

Your data remains confidential and is only used to improve usability insights for your product.

Getting started is simple:
  1. Sign up for an account on our platform.
  2. Choose your testing plan based on your needs.
  3. Set up your first usability test and start collecting valuable feedback.

YStill have questions? Contact Us, and our support team will be happy to assist you!

'